As the only auditor in the branch, he expertly audited over 1500 records and processed over 4500 pay documents during this period.  Due to the absence of another yeoman, he supervised an additional team of four yeomen, essentially doubling his workload.  As supervisor, he counseled and mentored several  members in attending their first college class, completing a college degree, purchasing a home, and preparing for their first Servicewide Examination. 

He also successfully led the Servicing Personnel Office in assisting in the demobilization of Port Security Unit (PSU) 313 personnel, returning from an extended overseas deployment.  He also helped prepare 80 DD-214 discharge documents, issued 80 Statements of Intent notifying ISC to demobilize or retain members and processed approximately 23-40 military ID card updates.  He researched if the returning PSU-313 members were eligible for Hardship Duty Pay (HDP) and Foreign Duty Pay (FDP).  Because the manual covering these types of special pays was out of date, you identified errors and made immediate corrections to back-pay to ensure these 80 Members received the HDP and FDP they were entitled to. 

As the ISC's primary Coast Guard Mutual Assistance Representative, he provided immediate financial assistance to several area members and their families.  An important case he handled involved assistance to the family of a Petty Officer from one of our supported cutters.  While the member was underway, their apartment was broken into and all items owned by the family were stolen.  Complicating the situation was a significant language barrier, as the family spoke very little English. He compassionately worked with the family, advised the member's command of the situation, and assisted in returning the member to the area.  Another high profile case involved providing assistance to a U.S. Army Corporal due to a Defense Finance and Accounting Service pay error.  The member was called to active duty, but had not been paid and DFAS was unsure when payment would be accomplished.  Diaz contacted CG-122 and an Army Sergeant Major to obtain approval to assist the member.  

Posted by Petty Officer Jeff Pollinger